WhatsApp is expanding its footprint widely in India, not only as an instant messaging app but also as the only platform that offers commercial banking facilities to its users in the country. During the virtual event of Facebook ‘Fuel for India’ held on Wednesday, ICICI Bank announced that more than 20 lakh customers have adopted banking facilities on WhatsApp. Let us tell you, ICICI Bank is one of the five banks under whose partnership the WhatsApp payment feature has been brought. This facility is initially available to a maximum of 20 million (20 million) registered users.

ICICI Bank started the banking service on WhatsApp in the month of April and by the month of July, about 10 lakh people had joined this facility. Using this, ICICI customer gets some basic banking facilities like checking his/her account balance. View your last three transactions, know branch and ATM location, get loan related information etc.

Apart from offering banking facility, ICICI Bank is also one of the banks under whose partnership WhatsApp payments have been enabled. This service was launched by the National Payments Corporation of India (NPCI) only last month. green signal has been given and now it has been made live for 20 million users.

Like ICICI Bank, Axis Bank and HDFC Bank are also other partner banks in whose partnership the payment feature has been brought on WhatsApp.

Let us tell you, currently there are more than 400 million users on WhatsApp in India. However, the payment feature has been restricted to barely 5 per cent of the user base. The list of partner banks in WhatsApp Payments includes State Bank of India and Jio Payments Bank as well as ICICI Bank, HDFC Bank and Axis Bank.

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