In fulfilling its sovereign responsibility to protect the rights and interests of Indian citizens, the government will look at other options that are within the purview of Indian laws.
The ministry has also strongly raised the issue of discriminatory treatment by WhatsApp between Indian users and European users. It said, “As you are well aware, many Indian citizens depend on WhatsApp in their everyday life for communication. It is not only suspicious but also irresponsible that WhatsApp uses its unfair terms and conditions. Take advantage of your position to enforce the rules, especially those rules that discriminate between users in Europe and users in India.”
However, the ministry says that the suspension of the policy does not exempt WhatsApp from respecting Indian users’ information privacy, data security and user wishes.
The Ministry also made the same stand in the Delhi High Court from where the matter is sub-judice and from where this letter has been issued.
Update- WhatsApp spoke to Gadgets 360 and made the following statement:
“We are continuing to discuss this with the government and reaffirm our statement we made earlier that this update will not affect the privacy of any individual’s private messages.
Our goal is to make people aware of all the options we are working on to send business messages on WhatsApp, which people will have in the future as well. Majority of the people have also accepted the new rules of services. We encourage those who haven’t had a chance to do so yet. Neither account has been deleted nor the functioning of WhatsApp has been affected on 15 May. We will keep reminding people about this for the next few weeks. We are grateful that WhatsApp is playing such an important role in people’s lives. We will continue to take advantage of opportunities when we can tell people how we protect their private messages and confidential information.”